Open Box Program
What is Open Box?
Our Open Box program means we will store your crystal orders for up to 4 weeks. This service helps you save on shipping costs and helps us limit the use of shipping materials.
We are happy to offer Open Box services with no minimum. To start/continue your Open Box, use code: OPENBOX at checkout.
You may find your Open Box and the items you've claimed in our Reserved section.
Please notify us by email when you're ready to have your items shipped. We will email you 2-3 days before your 4 week limit to see if you'd like to add anything else to your box. We will automatically ship your box after 4 weeks if you've reached free shipping (Canadian & US orders only).
If your box is not eligible for free shipping, we will email you about your shipping fee. If we do not hear back from you after 3 attempts, all Open Box items will be released and payments made will not be refundable. Please claim responsibly.